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Ingham Manufactures Mitre 10

SYM-PAC Case Study

Ingham Manufactures Mitre 10

We’ve been in business for more than 50 years, and we’ve seen huge growth in recent years.

   Before Sympac, our operations were fairly manual. Now we have far better controls in place, particularly for stock and debtors.

   The system has kept up with our growth and helped us to manage and improve our business procedures along the way.

   The Sympac system is easy to use — which makes it easy for us to continue to service our local community with a ‘mighty’ Mitre 10 shopping experience.”

Gavin Gusmeroli

Store Owner & Manager, Ingham Manufactures Mitre 10

Customer Profile:

  • With Sympac since 1996
  • 8 users across 2 locations
  • Ingham, Qld.
  • Buying group: Mitre 10
  • In business since 1957

Why Sympac is our choice:

  • Far better controls for stock & debtors
  • System has kept up easily with store growth
  • Buying Group integration with Mitre 10
  • Suggested Ordering has provided ongoing major efficiencies
  • Receipt of the Mitre 10 order has been reduced from 3 days down to 1 day.
  • Sympac Auto Email function has improved cash flow by bringing payments forward by 30 days!
  • Signature Pad integration has provided easy proof of purchase with automatic capture of signatures on invoices.