Help Desk 03 5649 6200 | Sales 1800 796 722

About Sympac

Sympac Solutions – established in 1991 we have over 30 years as a leading provider of innovative Business Software Solutions for the timber and hardware industry, industrial and construction suppliers, electrical appliance & furniture retailers, tool retailers, the rural sector and many other buying groups and independent retailers across a wide range of industries.

As part of Constellation Software via its operating group Vela APX, Sympac Solutions benefits from a strong corporate platform, international support and continues to operate with the same small company responsiveness.

Sympac delivers real results for your store


We don’t just provide Point of Sale and Business Management Systems — our solutions encompass best practice systems and procedures for your business. This is the result of our collaborative and “partnership”-style approach with customers over the years since 1991, coupled with your own strong knowledge about your own business.

Sympac delivers real results for your group


We cater for a range of retail structures, including:

  • Franchises
  • Buying Groups
  • Independent retailers


We know you


We know your retail business needs, and we know you want to do things faster, smarter, and in a streamlined way — with the power to change things quickly when you need to. We know you want more time on your hands — to free yourself from some of the processes that are necessary but can slow you down — so you can spend your precious time where the business needs you most. Sympac delivers a huge array of smart and sensitive functionality designed specifically for YOU as a retailer.

Australian made


We love bringing practical retail innovation to Australian retailers all over the country.

Our users participate in a Service Level Agreement arrangement, which entitles them to regular and ongoing software update, and service via our 1300 support line from our local team — staff in our office, not outsourced to a third party.

Our strength is in how we make you strong
— our business is built on growing your business, your efficiency, your profits.


To find out how Sympac can work for your business, call us on 1800 796 722 today.

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