Help Desk 1300 361 732 | Sales 1800 796 722

Sympac Trade Online

Sympac Trade Online Solutions — another innovation from Sympac to support trade customer stores.

Sympac’s new Trade Online module allows stores to extend the power of their Sympac system to practical online service for their large Trade Customers.



Features your Trade Customers will love!

  • Account Balance enquiry is available via Sympac Trade Online, with visibility of credit limit information available under security protocols in place.
  • Account Transaction Enquiry available, with drill down to individual product lines.
  • Account payments online available, via Securepay and Paypal.
  • Trade customers can reprint Invoices and Statements, including visibility of signatures as proof of purchase.
  • Download of Contract Price List available.
  • Download of Forms such as Credit Application, Increased Credit Limit, and so, is available.
  • Product Offers are available on the Login/Landing Page.
  • The solution is mobile & tablet compatible.
  • Trade customers can request a quote, and follow the process through to acceptance & fulfillment.

Online Remote Rep system

  • When Remote Rep is enabled you will have a new Remote Rep option added to the menu.
  • When you access the Remote Rep system you are presented with a list of Customer accounts.
  • These Customer accounts are customers that have been assigned to your Agent code in Sympac.
  • Clicking on a Customer will initiate the Remote Rep system, & from that point forward you are “logged in” as that Customer.
  • The Sitemap will be updated to show clearly that you are in Remote Rep Mode, and give you an option to Log Out.

Combine the power & configure to your specifications:

  • The power of Sympac’s Trade Online solution is that your online product data comes from your Sympac system in-store.
  • One of the major benefits of Sympac’s Trade Online solution is that you are leveraging the existing functionality of product file maintenance, and flexible discount structures — already available in your in-house Sympac system.
  • Using a single source of data eliminates the enormous amount of ongoing labour required to setup & maintain a comprehensive product database for selling online.

Site Hosting & Data Centre coordination:

  • As part of Sympac’s Trade Online solution delivery, Sympac coordinates your site’s hosting requirements for you.
  • Sites are hosted at a third-party, offsite, corporate data centre — providing safety & redundancy for your data and connectivity to your website.
  • Hosting is custom-assessed for each customer according to your size and needs.




Our strength is in how we make you strong — our business is built on growing your business, your efficiency, your profits.

To find out how SYM-PAC can work for your business, contact us on 1800 796 722.

Signup to the SYM-TALK Newsletter

Join today to get access to our latest news and updates.
No Fields Found.