Repairs & Warranties

Repairs & Warranties

SYM-PAC's Repairs & Warranties Tracking function looks after the recording and tracking of customers' repairs and returns under warranty.

You've heard the statement: "the retailer always wears the warranty claims". The retailer is where the goods are returned to, and if you don't look after the customer, then you will lose him for future sales.

To help retailers manage this process, SYM-PAC has created a system that records the Repair/Warranty 'transaction' when the goods are returned. The operator enters all the necessary details including the "original" invoice number (for proof of purchase).

At any time the system can be used to see the status of the warranty or repair.

Our partners

ibm logo w-ds2 png-150w

lenovo logo w-ds2 png-100w

motorola logo w-ds2 png-90h

postec logo w-ds2 png-135w

topaz logo w-ds2 png-142w



Proudly Australian

We love bringing practical retail innovation to Australian retailers all over the country.

aust made logo w-ds4 png-135w


Customer Service

Customers, call us on:


SYM-PAC Help Desk

1300 361 732


SYM-PAC Head Office

+61 3 5623 0200


Our location:

Level 1 / 59 Victoria Street
Warragul, Victoria 3820

Mail to: PO Box 1401
Warragul VIC 3820

Fax: +61 3 5622 3694


Ready to talk?