SYM-PAC's Loyalty makes it easy to reward your customers!
- Reward your customers + let them earn points while shopping with you! SYM-PAC’s Loyalty module makes it easy.
- Reduces the focus on discounting — instead, customers are rewarded for buying at your store.
- Gives your customers more reasons to come back to your store rather than the opposition — increasing your sales!
- Points can accrue by product, department, or by customer group, or at the level you decide for different products in different departments.
- Print a Voucher automatically when the target is reached — no waiting!
You are in charge!
- Manage all your Loyalty points administration without leaving your SYM-PAC system!
- Conversion of purchase dollars to points
- Conversion of points to rewards
- You set the targets that are right for your customers & that you’ll know will be most effective.
- Points earned can be changed to suit individual store promotions — eg. double or triple points by product — whatever you specify. Many generic programs only allow for additional points on total sale value, or a storewide promotion.
Loyalty Vouchers managed easily
- Loyalty vouchers can be redeemed at Point of Sale & will be reported on your Combined Till Report.
- Vouchers produced instantly at Point of Sale so you can make a big fuss of the customer then & there on the spot in front of other customers!
- Extensive reports for Loyalty Transactions & Loyalty Summary
- Maintenance function in SYM-PAC to edit, delete, manage lost or stolen cards, & so on.
- Set your own terms & conditions for Loyalty points being redeemed, including a “use by” date if desired.
- Unused vouchers set (by default) to expire, therefore not leaving you with the commitment to redeem banked up points.
Fast — Seamless — Instant
- Customers have an instant points total when they shop — no need for them to go away & look it up.
- As information is stored & available onsite at the store, it doesn’t matter if the customer has forgotten their card that day — the points for the new purchase can still be recorded.
- Can be setup to cater for either a Trade or Retail focus — or both!
- Doesn’t rely on an external provider holding your data — instant access anytime to customer sales data, GP, shopping visits, points accrued, etc.
- Communicate immediately with your instant ‘target market’ — the customers in your store!