Sales Orders

Sales Orders

SYM-PAC's Customer Sales Orders functionality receives data from the Point of Sale module and maintains sales information for both Customers and Products.

Features & Benefits:

  • Allows the user to effeciently manage customer orders and back orders.
  • Each customer can be flagged as "accepting back orders or not", thus indicating that deliveries must not be split.
  • A cross reference report checks the situation between, customer orders, stock on hand, stock on order, and stock allocated on the outstanding purchase orders.
  • When goods arrive from a supplier, the system indicates which customer is waiting for the goods, and allows a "label" to be generated to be placed on the goods so that they are not put into free stock.
  • A wide variety of reports and enquiries can be generated.
  • A simple scripting process allows the end user to design detailed Customer Order, COD, Laybys and Raincheck reports.
  • Comprehensive database of customer order information.
  • The system also enables Quotations to be generated, templated and recorded, allowing the them to be turned into Invoices, Customer Orders, Jobs or CODs.
  • This system integrates to SYM-PAC's Trade Online module, enabling the B2B to function seamlessly.
  • The functionality also integrates with the SYM-PAC's Warehouse Mangement and Job Costing functionality.
  • Provide your customers with confirmation of the transaction to take with them for future enquiries. Your staff can check the status of the Customer/Special Order or Lay–by, without the need for paperwork.
  • The Customer/Special Ordering module provides a comprehensive range of options which can be selected at Point Of Sale or during back office processing. These include:
    — Quotations
    — Customer/Special Orders
    — Rain Checks
    — Special Orders
    — COD’s
    — Laybys, and
    — Job Cards which can be used for repairs.


Our partners

ibm logo w-ds2 png-150w

lenovo logo w-ds2 png-100w

motorola logo w-ds2 png-90h

postec logo w-ds2 png-135w

topaz logo w-ds2 png-142w



Proudly Australian

We love bringing practical retail innovation to Australian retailers all over the country.

aust made logo w-ds4 png-135w


Customer Service

Customers, call us on:


SYM-PAC Help Desk

1300 361 732


SYM-PAC Head Office

+61 3 5623 0200


Our location:

Level 1 / 59 Victoria Street
Warragul, Victoria 3820

Mail to: PO Box 1401
Warragul VIC 3820

Fax: +61 3 5622 3694


Ready to talk?