The latest news at SYM-PAC

HBT National Conference, Townsville 2016

SYM-PAC in Townsville at the HBT National Conference — May '16

SYM-PAC at the HBT Conf '16 ~ Townsville

Another fabulous conference with the HBT group — this time in beautiful Townsville.

Held at The Ville Resort-Casino and the Townsville Entertainment and Convention Centre, all attending enjoyed a really friendly event while catching up with stores and suppliers.

The growth of the HBT group continues to impress and it was great to hear exciting plans ahead for HBT’s future outlined by HBT Group Manager Tim Starkey in his keynote presentation.

Did you speak to these guys?

Rob Sheppard + George Stylianou : SYM-PAC

The SYM-PAC team was represented by Rob Sheppard from the Client Services team, and George Stylianou of the Business Development Team — you might recognise them here!

They were SO BUSY speaking with HBT stores that they did not take a single picture during the entire conference!

These two have been around!

And so have we.

This year, 2016, we’ll celebrate 25 years of working closely & collaboratively with strong independent retailers across Australia.

Our experience in the timber & hardware retail industry sector is complemented with our hands on experience in allied industries, including building & plumbing suppliers, industrial & construction suppliers, electrical, and the rural & agribusiness sector — across a large range of buying groups and independent businesses.

You can read more about our background here:

SYM-PAC : Who we are

Our customers are stores like yours

We have a huge range of SYM-PAC customer Case Studies available — see here for more:

SYM-PAC : Case Studies


 Chris's Timber & Hardware : Case Study

Like the team at Chris’s Home Timber & Hardware:

 “Since we put SYM-PAC in, our customers are much happier because they have their invoices emailed straight away — they love that!
    We are updating our buy costs within SYM-PAC when we receipt the stock in — making sure our prices are updated at the same time — which is making a big impact.
    SYM-PAC has all the functions we need — especially cubic metre rates — this is important for us with sand & soil supplies.
    SYM-PAC's Point of Sale is the best part — we think it's great!”

— Chris Bradley,
Store Owner & Manager

Read more:
Chris's Timber & Hardware : Case Study














 Earl's Hardware : Case Study

And the crew at Earl’s Thrifty Link: 

“What I like about the system is that it frees me up to do what I want to do. The Help Desk is awesome, but to be honest I never really need to ring them — there’s no drama, everything just works!
    If you want to push the system, that depth is there — I just want to get from A to B and that’s what SYM-PAC has done — given me the freedom to not have to worry about ‘getting from A to B’.
    The best parts of SYM-PAC for us are Point of Sale and Inventory. We love it!”

— Martin Crocker,
Store Owner

Read more:
Earl's Hardware : Case Study














Let’s continue the conversation we started — call us on 1800 796 722 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. — and let’s see how a SYM-PAC solution can take your business to the next level.


Our strength is in how we make you strong — our business is built on growing your business, your efficiency, your profits.


To find out how SYM-PAC can work for your business, contact us on 1800 796 722.


Our partners

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Proudly Australian

We love bringing practical retail innovation to Australian retailers all over the country.

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Customer Service

Customers, call us on:


SYM-PAC Help Desk

1300 361 732


SYM-PAC Head Office

+61 3 5623 0200


Our location:

Level 1 / 59 Victoria Street
Warragul, Victoria 3820

Mail to: PO Box 1401
Warragul VIC 3820

Fax: +61 3 5622 3694


Ready to talk?