Who we are
You know us — we’ve been around for a while…
Established in 1991, in 2016 we celebrated 25 years as a leading provider of innovative Retail Business Solutions for the timber and hardware industry, industrial and construction suppliers, electrical appliance & furniture retailers, tool retailers, the rural sector and many other buying groups and independent retailers across a wide range of other industries.
SYM-PAC is used by hundreds of stores across Australia, with thousands of individual users getting their jobs done with a SYM-PAC system.
SYM-PAC delivers real results for your store
We don’t just provide Point of Sale and Retail Management Systems — our solutions encompass best practice systems and procedures for your business. This is the result of our collaborative and “partnership”-style approach with customers over the years since 1991, coupled with your own strong knowledge about your own business.
SYM-PAC delivers real results for your group
We cater for a range of retail structures, including:
- Buying Groups
- Independent retailers
and many combinations of the above.
To see a snapshot of Who We Work With, click here: [ READ MORE ]
We know you
We know your retail business needs, and we know you want to do things faster, smarter, and in a streamlined way — with the power to change things quickly when you need to. We know you want more time on your hands — to free yourself from some of the processes that are necessary but can slow you down — so you can spend your precious time where the business needs you most. SYM-PAC delivers a huge array of smart and sensitive functionality designed specifically for YOU as a retailer.
SYM-PAC delivers a huge array of smart and sensitive functionality designed specifically for YOU as a retailer.
We love bringing practical retail innovation to Australian retailers all over the country.
Our users participate in a Service Level Agreement arrangement, which entitles them to regular and ongoing software update, and service via our 1300 support line from our local team — staff in our office, not outsourced to a third party.
Our strength is in how we make you strong — our business is built on growing your business, your efficiency, your profits.