Research & Development

R & D Innovation

Research & Development Innovation

SYM-PAC has a strong commitment to research & development. We believe to stay ahead of the pack, and to keep our customers ahead of the pack, we must continually look forward.

We're always looking for better ways of solving business issues, adapting the latest technology, researching the application of new ideas and equipment, keeping abreast of changing government regulations, researching and testing changes in operating systems.

Our analysis, system design, and programming & development continues to make SYM-PAC's products & solutions faster, more robust, and easier to use. New techniques and interfaces are continually being investigated. New printers, new scanners, new data entry devices are always coming onto the market. New methods of backup, wider and higher resolution on screens, larger drives, newer mobile computing applications and devices are continually being researched and tested.

It wasn't very long ago that the SYM-PAC software was the only product that could interface with EFTPOS equipment and the banks (correctly) in the timber & hardware Industry in Australia. The technology has now been taken up by the major banks, proving that good R & D makes life easier for our clients.

Ongoing Delivery of SYM-PAC Innovation

As part of our commitment to bring customers the best results of our ongoing innovation, via the SYM-PAC Service Level Agreement, SYM-PAC offers ongoing upgrades to the software being used by clients — keeping our users updated and ahead of the pack.

Our partners

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Proudly Australian

We love bringing practical retail innovation to Australian retailers all over the country.

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Customer Service

Customers, call us on:


SYM-PAC Help Desk

1300 361 732


SYM-PAC Head Office

+61 3 5623 0200


Our location:

Level 1 / 59 Victoria Street
Warragul, Victoria 3820

Mail to: PO Box 1401
Warragul VIC 3820

Fax: +61 3 5622 3694


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